cloudBuy plc (“cloudBuy”) operates and is solely responsible for this website (“Marketplace”), which provides a single point of reference for services and goods. United Overseas Bank Limited (“UOB”, and collectively with cloudBuy, “we”, “our” or “us”)’s involvement in the Marketplace is limited only to the sourcing of third party suppliers to supply you with goods and services via this Marketplace.
We may collect and process the following data about you:
The information detailed above is collected for a number of reasons as outlined below:
For the purposes set out above, your personal data may be used, disclosed, maintained, accessed, processed and/or transferred between us and to various third parties, whether sited in Singapore or outside of Singapore, including:
In sharing your personal data with third parties, we will ensure that we do so only in appropriate circumstances and with measures put in place to safeguard your personal data. These third parties will be required to treat your information confidentially and use it only for the purpose for which it is provided.
Where you submit information on the Marketplace, you agree to ensure that such information is correct and accurate at all times, and you should let us know if such information changes, so we are not holding any inaccurate information about you.
We will take all steps reasonably necessary to ensure that your personal data is treated and stored securely, in accordance with the Personal Data Protection Act 2012 and ISO 27001. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Marketplace, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will only contact you by electronic means (e-mail) on matters related to purchases made within the Marketplace.
This Marketplace may, from time to time, contain links to and from the websites of third parties, such as third party service providers, suppliers or advertisers. If you follow a link to any of these websites or contact these third parties, please note that we do not accept any responsibility or liability for the contents of these websites or your contact with these third parties, and therefore you access and provide your personal data to these third parties at your own risk. We are not authorized to make representations on their behalf and can not warrant or accept any liability for the content of these sites.
In particular, you should be aware that if you disclose any information to a third party supplier when agreeing a service schedule or requesting more information on a product, this will be stored in the Marketplace and could also be retained in the third party supplier’s system. The third party supplier may use the information you provide to advise on the most appropriate services or products for you. You are encouraged to read any applicable privacy policies before you submit any personal data to any such websites or third parties.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting our Data Protection Officer at the address below.
You may request to access and/or correct the personal data currently in our possession by writing to the Data Protection Officer using the contact details provided below. Please note that we may charge you a reasonable fee for the handling and processing of your requests to access your personal data.
5, Jupiter House
Calleva Park, Aldermaston
You may contact us by e-mail: [email protected]
If you are unsatisfied with the service you have received, please contact:
Customer Support Team
Email: [email protected] (Please make the email subject line as follows: Official Complaint)
You will receive an acknowledgement your complaint and we will send you a ticket/complaint number within 1 working day. Your complaint will be investigated and replied to within 5 working days.
Please help us by reporting any abuse you spot, which you believe has come from the cloudBuy systems or servers by contacting the Customer Support Team.
Email: [email protected] (Please make the email subject line as follows: Abuse Report)
You will receive an acknowledgement of you report and we will send you a ticket/complaint number within 1 working day.
Your report will be immediately investigated.